Stop Churn Before It Starts With GoCSM

Proactive customer success software—built for HighLevel agencies.

Keep Clients Longer Without Chasing Them

If you’re running a HighLevel agency, you already know the pain.

Clients ghosting, usage dropping, cancellations hitting your Stripe before you even realise there’s a problem.

GoCSM changes that. It tracks client logins, feature usage, and overall health in real time, then flags the ones at risk so you can step in before they churn.

No more guesswork.

No more “I wish I’d known sooner.”

Just a clear, proactive way to protect your MRR and keep happy clients around for the long haul.

🟢 📊 Real‑Time Customer Health (No More Guessing)

GoCSM pulls logins, feature usage, and engagement signals into a single health score you can actually act on. Green = chill. Yellow = nudge. Red = jump now. Instead of trawling through accounts, you see exactly who’s thriving and who’s sliding—right when it matters.

🟡 🚨 Churn Signals & Auto‑Playbooks

Missed logins, stalled onboarding, unanswered messages.

GoCSM spots the pattern and fires the right play automatically.

Send a check‑in, open a support ticket, trigger a tutorial, or book a call.

Your clients feel looked after; you protect your MRR without living in the inbox.

🔵 🧭 Onboarding & Adoption You Can Track

Know where every client is in their journey: signed, set up, first value, fully adopted.

See which features they’ve touched and which they’ve ignored, then nudge with tours, tips, and micro‑wins.

Faster time‑to‑value = fewer “we’re cancelling” emails.

🔴 🛡️ Revenue Guard: Renewals, Billing, Retention

Spot upcoming renewals, failed payments, and silent accounts before they turn into churn.

Get clean retention reports, save‑attempt prompts, and simple next steps for your team.

The result: steadier cashflow, calmer ops, and happier clients who stick around.

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